Privacy Policy

At Service Pro Nation, operated by Slaidel LLC, your privacy is a big deal—here’s the full scoop on how we handle your info.

1. Who We Are

Service Pro Nation, proudly operated by Slaidel LLC based in Duluth, Georgia, is your go-to platform for connecting homeowners and businesses with top-tier service professionals across the United States. Whether you’re in Atlanta or anywhere else nationwide, we’re here to make those connections happen through servicepronation.com. This Privacy Policy lays out exactly how we collect, use, and protect your information—because transparency matters to us.

2. What We Collect

We gather different types of info depending on how you use our site:

Homeowners & Businesses: When you call us or fill out a form, we collect your name, phone number, email address, physical address (to find you the right local pro), and details about what you’re looking for—like a leaky roof or mold cleanup. This helps us match you with the perfect pro for the job.

Service Pros: If you’re applying to join our network, we collect your name, phone number, email, business address, insurance certificates, bond documents, customer reviews, website URL, and any other credentials you provide. This ensures we only bring on the best.

Site Visitors: We also grab analytics data—like which pages you visit, how long you stay, and your device type—plus tracking pixels from our marketing efforts on platforms like Facebook, Instagram, and Google. This helps us make the site better and target our ads.

3. How We Use It

Here’s what we do with your info:

For Homeowners & Businesses: We use your name, contact details, and address to connect you with a local pro who can fix your problem fast. Your ‘what you’re looking for’ info helps us pick the right match. We might also follow up via email or phone if you reach out with questions.

For Pros: Your contact info and credentials let us verify you’re legit (bonded, insured, highly rated), process your application, and get you set up to receive leads. Once you’re in, we use your details to send you customer calls.

For Everyone: Analytics and pixel data help us tweak the site, spot trends (like popular services in Atlanta), and run ads across platforms like LinkedIn and Pinterest to reach more folks like you."

4. Who We Share It With

We don’t hand your info out willy-nilly—here’s who might get it:

Service Pros: If you’re a homeowner or business, your name, phone number, address, and job details go to the local pro we connect you with so they can reach out and get the job done.

Marketing & Analytics Partners: We share site usage data with tools like Google Analytics, Microsoft Clarity, and Funnelytics to see how our site’s performing. For ads, we work with Facebook, Instagram, Pinterest, LinkedIn, X, and Google Ads—pixels track how you interact with our campaigns, but we don’t share your name or address here, just anonymized data.

Tech Providers: Our hosting and email services (e.g., whoever runs servicepronation.com or our support email) might process your info to keep things running—they’re locked down with strict privacy agreements.

Legal Stuff: If a court or law enforcement asks, we’d have to share what’s required, but that’s it—no random sharing with anyone else.

5. Your Choices

You’ve got control:

Want to see what we’ve got on you? Email [email protected]—we’ll show you.

Want it changed or deleted? Let us know, and we’ll update or wipe it unless we’re legally stuck keeping it (e.g., for tax records).

Don’t like marketing emails? Hit unsubscribe—we won’t bug you unless it’s about a job or application.

6. How We Protect It

We take security seriously:

Your data’s locked down with encryption (like HTTPS on our site) and access limits—only our team sees it when needed.

We use trusted providers for hosting and analytics, all with their own security chops.

No system’s bulletproof, but we’re always updating our defenses to keep risks low.

7. Cookies & Tracking

Cookies and pixels are how we roll:

They make the site work (e.g., remembering your preferences), track ad performance (e.g., did our X ad bring you here?), and help us improve.

We use them with Google Ads, Meta (Facebook/Instagram), Pinterest, LinkedIn, X, Microsoft Clarity, and Funnelytics.

Don’t want them? Turn off cookies in your browser—some features might glitch, but it’s your call."

8. Changes

If we tweak this policy—like if we add a new ad platform or change how we match pros—we’ll update it here. Check back now and then to stay in the loop.

9. Contact Us

Got a question or concern?

Call us at [YOUR NUMBER]—we’re here to help

Email [email protected]—we’ll get back to you fast.

Need Help or Ready to Join?

Homeowners, get connected. Pros, sign up.

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ServiceProNation: Connecting you to the nation’s top service pros since 2014.